Unifying the digital ecosystem for British Standards Institute

We designed, built, and launched an information services platform for the British Standards Institution to modernize their legacy systems, consolidate and upgrade an inconsistent user experience, and show the value of British Standards to a broader audience. Our research-backed platform improved an outdated client experience, reduced barriers to online purchasing, and addressed discoverability issues. We formulated a product & pricing strategy that positions BSI to grow average client revenue and adapt to the rapidly changing global landscape. All of which was supported by a Royal Charter.